Terms + Conditions

Effective Date: March 16th, 2025
Sites Covered: michellecoutinho.com

1. Agreement to Terms

By using this website (www.michellecoutinho.com) and purchasing any program, coaching session, or service, you agree to the following Terms & Conditions. If you do not agree, please do not use this site.

2. Age Restriction

You must be 18 years or older to purchase coaching, courses, or programs.

3. Services Provided

Michelle Coutinho offers personal mentorship, group programs, and digital resources designed for personal development and self-exploration. These services are not a substitute for medical, psychological, or financial advice.

4. Refund & Cancellation Policy

  • 1:1 Sessions: All sales are final. Sessions must be used within 6 months of purchase.

  • Surrender 2025 Program: No refunds are provided after purchase. Participants may request to defer their participation to a future round.

  • Missed Sessions: If you miss a 1:1 session without 48 hours’ notice, the session is forfeited.

5. Payment Plans & Late Payments

  • If you select a payment plan, you are responsible for completing all scheduled payments.

  • Late or missed payments may result in suspension of program access.

  • Chargebacks or disputes will result in immediate removal from all coaching programs.

6. Intellectual Property

  • All content, videos, and resources in Surrender 2025 and 1:1 coaching are the intellectual property of Michelle Coutinho.

  • You may not reproduce, share, or resell program materials without explicit permission.

7. Privacy Policy

  • Your personal information (name, email, payment details) will be kept confidential and not sold or shared.

  • By signing up for services, you consent to receiving emails related to your program.

8. Disclaimers

  • Coaching is not therapy, medical treatment, or a replacement for professional advice.

  • Michelle Coutinho does not guarantee specific results, and individual experiences vary.

  • You take full responsibility for any decisions, changes, or actions based on coaching or program content.

9. Limitation of Liability

  • Michelle Coutinho is not liable for any personal, financial, or professional outcomes resulting from participation in coaching or programs.

  • The maximum liability for any claim is limited to the amount paid for services in the last 6 months.

10. Contact Information

For questions about these Terms + Conditions, contact: michelle@michellecoutinho.com



11. No Warranties

  • All services, coaching, and programs are provided “as is” without any guarantees, express or implied.

  • While every effort is made to provide high-quality coaching, Michelle Coutinho does not guarantee specific results, outcomes, or business success.

  • Your success depends on your own effort, motivation, commitment, and follow-through.

12. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by and interpreted in accordance with the laws of The State of Texas.

  • Any disputes will be resolved in the courts of Travis County, Texas.

13. Force Majeure (Unforeseen Circumstances)

Michelle Coutinho is not liable for failure to perform any service due to causes beyond reasonable control, including but not limited to:

  • Acts of God (e.g., earthquakes, hurricanes, wildfires)

  • Natural disasters

  • Power outages or Internet failures

  • Government restrictions or regulatory changes

  • Personal illness or injury preventing service delivery

14. Right to Modify Terms

  • Michelle Coutinho reserves the right to update or modify these Terms & Conditions at any time.

  • Any changes will be posted on this page, and continued use of the website and services constitutes agreement to the new terms.


15. Termination of Services

Michelle Coutinho reserves the right to refuse or terminate services if:

  • A client engages in abusive, disrespectful, or disruptive behavior toward Michelle or other participants.

  • There is a breach of the payment agreement (e.g., repeated failed payments, chargebacks).

  • A client violates these Terms & Conditions in any way.

If services are terminated for any of the above reasons, no refunds will be issued.

16. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Michelle Coutinho regarding services offered.

  • No verbal agreements or past statements will override these terms.

  • If any part of this agreement is found unenforceable, the rest remains valid.